Privacy Policy
AdvMeds Co., Ltd., a company incorporated under the laws of Taiwan (R.O.C.), (the “Company” or “AdvMeds”) respects and promises to protect your privacy. Before you use one or more of the services that we provide the service (mPHR APP,Tainan Health App, mPHR telehealth system)”, To ensure the safety while you use the services, we would like to explain our Privacy Policy to you. Please read the following content carefully to protect your rights and interests.
1. The way we process and collect the Personal Data and upload to telehealth system
mPHR will process and collect the Personal Data depending on whether you use telehealth system and the variety of access.
A. When you set up an account to register for our services, we may collect, process and use your personal information, including your name, e-mail address, phone number, image, set account and password, time zone and other information.
B. The services will use your personal information under the situations below:
(i). Creating new accounts, providing, renewing, maintaining services.
(ii). Support for services
If you ask for the technical support of the service, we will provide support to you or the account(s).
(iii). Notice of alteration or event
If there is any alteration or event of the service will affect your interest, we will send a notice to you or the account(s).
(iv). Safety security
We will save and redundancy your personal information under safety security under reasonable and commercial practice.
C. Image Information (Photos) Data Collected, and for what purpose: Photos (Optional) for App functionality
Our website and application may collect user images for various purposes, such as profile pictures or content submission. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image.
D. By downloading and accessing the app, you will agree this statement, and the mobile device access rights and data collection are described below:
(i). Camera - Used for taking photos, portraits.
(ii). Microphone - Used for video chat.
(iii). Photos - Used for photo access.
(iv). Storage - To confirm whether you agree to the data usage statement.
(v). Bluetooth - Use for connecting measurement equipment.
(vi). Network - Use for uploading measurement data and retrieve server data.
(vii). Health – Use for tracking user’s health / fitness and progress to their goals using phone / wearable devices sensors.
If you are a user
A. When you agree to use our service or you authorize a medical/health professional to use our services, we may collect, process and use your personal information, including your name, birth date, gender, height, weight, e-mail, image, address, present address and other information, to provide the service.
B. The services will use your personal information under the situation that
(i). Transferring the physiological data
Depends on your health plan, we will collect your physiological data (ex: blood glucose, blood pressure, temperature, weight, blood oxygen concentration) and transfer them to your account. Your authorized medical/health professional will be able to access your physiological data in order to provide health care services.
(ii). Creating new accounts, providing, renewing, maintaining Services.
(iii). Support for services
If you ask for the technical support of the service, we will provide support to you or the account(s).
(iv). Notice of alteration or event
If there is any alteration or event of the service will affect your interest, we will send a notice to you or the account(s).
(v). Safety security
C. Image Information (Photos) Data Collected, and for what purpose: Photos (Optional) for App functionality
Our website and application may collect user images for various purposes, such as profile pictures or content submission. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image.
We will save and redundancy your personal information under safety security under reasonable and commercial practice.
2. Google Health Connect and Apple Health Third-Party Services
Thank you for using our application. We are committed to protecting your privacy. This privacy policy is intended to explain the types of personal data we collect, the purposes for which it is used, and the protective measures we take.
I. Third-Party Service Connection
When you choose to connect to third-party services such as Google Health Connect and Apple Health, we will be able to import personal data related to your health and activities into our application. This data includes step counts and other health-related information. We will use this data to provide you with application functionality.
II. Privacy Policy Compliance
Please note that when you choose to import this data, you will be subject to the privacy policies of Google Health Connect and Apple Health. We will comply with these policies, including restricted use requirements.
III. Data Processing Principles
Your personal data will be collected, processed, and reasonably utilized by relevant personal data protection laws and regulations.
3. Cookies or any other mechanisms
In order for the system to recognize the user’s connection, the system will record the user’s behavior in the form of cookies or other similar technologies as authorization management for using the service, monitoring of abnormal behavior, solving technical problems, and providing individualized service content. These cookies are necessary, and with them you can browse the entire website and use its functions, such as accessing personal health information. Without these cookies, you may not be allowed to use the services.
4. Data transferring and sharing
For providing, improving and maintaining the service, mPHR Service may share your personal information with your medical/health professional. Your medical/health professional may access or process your information to provide professional service.
In the event information is being collected, processed or used for any purpose other than the above, the Company will obtain your consent in advance before proceeding.
5. Term of storage
This APP processes and stores your personal data according to specific purposes only when you use the service and under your consent. If you do not continue to use the service, we will cease to provide the services and delete your account and personal data according to your written request or your medical/health professional written request.
6. Safety of personal information
A. We are dedicated to protect the security of personal information and has a security management mechanism under reasonable and commercial practice. We use various security technologies and procedures to protect your personal data to prevent unauthorized access, use or disclosure.
B. You should keep your account password properly. After using all the service functions provided by this system, you must remember to log out of the account. If you share the computer with others or use a public computer, remember to close the browser window to prevent others read your information or letter.
7. Right of personal information
A. Users can exercise the rights of the following ways:
(i). You can inquire, receive personal information about you, or request a copy, and we may charge necessary costs.
(ii). You can request to mark or delete incorrect data.
(iii). You may request to stop collecting, processing or using and request to delete all your personal data.
(iv). You may request to bring your personal data out.
(v). The right to withdraw this consent can be revoked at any time.
(vi). If you do not satisfy our Service, we will try our best to solve your concern. You are entitled to report or appeal to the proper Supervisory Authority.
B. You can email service@advmeds.com to request the exercise of the above rights (such as information deletion), and when you exercise such rights, the Company may request for you to provide relevant supporting information so as to verify your identity.
8. Updated of Privacy Policy
For business needs, updated of statutory regulations and technological developments, we will update the Privacy Policy from time to time, and publish the latest version on the website. Please refer to this policy at any time to protect your rights and interests. If any alternations to this policy will affect your rights or interests, you will be notified gradually before the effective date.
9. Contact us
If you have any questions to this Privacy Policy or want to ask for the details about Personal information or want to notify any weakness of the service of us, please do not hesitate to contact us.