Welcome to this cloud-based health management system and its services (hereinafter referred to as "the System" or "the Service"), operated by **AdvMeds Co., Ltd.**.
To ensure you can use the various contents and information of this Service with peace of mind, this "Privacy Policy" will briefly describe the types of data collected by the Service, as well as how this data is used and protected. The content of this policy complies with the "Personal Data Protection Act" of Taiwan (R.O.C.). Please read the following content carefully before using the Service.
1. General Principles: Information Processing and Collection
This section explains the basic principles of information processing applicable to all users.
1.1. Account Registration Information
When you register for our services, we may collect, process, and use your personal information, including your name, email address, national ID number, phone number, photo, account and password, time zone, and third-party login identifiers (Apple, Facebook, LINE), among other information.
1.2. Purposes of Information Use
The Service will use your personal information in the following situations:
- Account Services: To create new accounts, and to provide updates and maintenance services.
- Service Support: To provide support to you or your account(s) when you request technical assistance for the Service.
- Change or Event Notifications: To send notifications to you or your account(s) if there are any changes or events concerning the Service that may affect your interests.
- Security: To save and back up your personal information securely, in accordance with reasonable and commercial practices.
1.3. Image Information (Photos)
Our website and application may collect user images for various purposes, such as profile pictures or content submission. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image.
1.4. Mobile Device Permissions
By downloading and using this application, you agree to this policy. The mobile device access permissions we may request are described below:
- Camera: Used for taking photos and profile pictures.
- Photo Library: Used for accessing photos.
- Microphone: Used for video functionality in remote consultations.
- Storage: Used to confirm your agreement to the data usage statement.
- Bluetooth: Used for connecting to measurement devices.
- Network: Used for uploading measurement data and retrieving server data.
- Health Data: Used for tracking the user's health/fitness and goal progress using phone/wearable device sensors.
2. If You Are a User (Health Services)
This section details how we handle your personal and physiological data when you use the health management features of the Service.
2.1. Collection of Personal and Physiological Data
- Basic Personal Data: When you agree to use our Service or authorize a medical/health professional to use our Service, we may collect and process your personal information, including your name, date of birth, gender, height, weight, email, photo, address, and other information to provide the services.
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Physiological Data Transfer: In accordance with your health plan, we will collect your physiological data and transfer it to your account. This data includes, but is not limited to, the following categories and items:
- Body Measurement Data: Sleep, height, weight, body fat, bone mass, etc.
- Activity Data: Steps, etc.
- Nutrition Data: Basal metabolic rate, total body water, etc.
- Vital Signs Data: Blood glucose, blood pressure, body temperature, heart rate, oxygen saturation, etc.
- And other health and activity-related data you choose to sync or enter manually.
Your authorized medical/health professional will be able to access your physiological data to provide healthcare services.
2.2. Purposes of Information Use
The Service will use your personal information in the following situations:
- Account Services: To create new accounts, and to provide updates and maintenance services.
- Service Support: To provide support to you or your account(s) when you request technical assistance for the Service.
- Change or Event Notifications: To send notifications to you or your account(s) if there are any changes or events concerning the Service that may affect your interests.
- Security: To save and back up your personal information securely, in accordance with reasonable and commercial practices.
2.3. Image Information (Photos)
Our website and application may collect user images for various purposes, such as profile pictures or content submission. Please be aware that any images submitted to our platform may be stored on our servers for future use. However, we do not share these images with third parties; they are only used for internal purposes, such as improving our services and user experience. By submitting an image to our platform, you acknowledge and consent to our collection and storage of your image.
3. Google Health Connect and Apple Health Third-Party Services
When you choose to connect to third-party services such as Google Health Connect and Apple Health, our application will access specific health and activity data from those services after obtaining your explicit consent.
3.1. Scope of Data Access
To provide full application functionality (such as long-term health data trend tracking), we may request access to the following types of data:
- Body Measurement Data: Sleep, height, weight, body fat, bone mass.
- Activity Data: Steps.
- Nutrition Data: Basal metabolic rate, total body water.
- Vital Signs Data: Blood glucose, blood pressure, body temperature, heart rate, oxygen saturation.
The sole purpose of accessing this data is to enable core functionalities within the application. We are committed to accessing only the data for which you have provided authorization and will not use this data for any purpose other than the implementation of these features.
3.2. Compliance with Privacy Policies
Please note that when you choose to import this data, you are subject to the privacy policies of Google Health Connect and Apple Health. We will comply with these policies, including their Limited Use Requirements.
3.3. Data Processing Principles
- Data Minimization and Purpose Limitation: We will only process your personal data for the explicit purposes for which it was collected and will not use it for any other purpose.
- No Sale of Personal Data: We are committed to not selling or leasing your personal data. We will never use information received from Google Health Connect and Apple Health for advertising or similar services.
Your personal data will be collected, processed, and used reasonably in accordance with relevant personal data protection laws and regulations.
4. Cookies and Other Tracking Technologies
To enable the system to recognize a user's connection, the system will record user behavior in the form of cookies or other similar technologies for purposes of authorization management, monitoring of abnormal behavior, resolving technical issues, and providing personalized service content.
5. Data Transfer and Sharing
To provide, improve, and maintain the Service, we may share your personal information with your medical/health professional. If information is collected, processed, or used for any purpose other than those described above, the Company will obtain your prior consent before proceeding.
6. Data Retention Period
This App processes and stores your personal data for specific purposes only after you begin using the Service and have provided your consent. If you discontinue using the Service, we will cease to provide the services and delete your account and personal data upon your written request or the written request of your medical/health professional.
7. Security of Personal Information
- We are committed to protecting the security of your personal information and have established security management mechanisms in accordance with reasonable business practices to prevent unauthorized access, use, or disclosure.
- You should keep your account password confidential. After using all the service functions, be sure to log out of your account. If you share a computer with others or use a public computer, remember to close the browser window.
8. Your Rights Regarding Personal Information
Users may exercise the following rights by sending an email to service@advmeds.com. The Company may request relevant proof to verify your identity:
- To inquire about, receive, or request a copy of your personal information (we may charge a necessary fee).
- To request supplementation or correction of incorrect data.
- To request to stop the collection, processing, or use of, and to request the deletion of all your personal data.
- To request the export of your personal data.
- To withdraw your previously given consent at any time.
- If you are not satisfied with our service, you have the right to report or appeal to the appropriate regulatory authority.
9. Updates to the Privacy Policy
To accommodate business needs, legal regulations, and technological developments, we will update this Privacy Policy from time to time and post the latest version on our website. If any changes to this policy affect your rights, we will notify you before the effective date.